Privacy Policy

Last updated: May 22, 2026

This Privacy Policy explains how Layover, operated by KYC Collective LLC ("Layover," "we," "us"), collects, uses, and shares your personal information when you use the Layover mobile application (the "App"). By creating an account or using the App, you agree to this Policy.

1. Who we are

Layover is operated by KYC Collective LLC, a limited liability company organized in Wyoming, USA ("we," "us," "our"). You can reach us at support@layoverglobal.com for any privacy questions or to exercise the rights described below, or by mail at:

Layover is a private community for verified aviation professionals (pilots, flight attendants, dispatchers, maintenance technicians, and other working aviation industry roles) and approved travel industry members (e.g., corporate travel managers, airline office staff, hospitality industry professionals, and other travel-related roles approved by Layover).

Throughout this Policy, "Verified Member" or "user" means a person whose Layover account has been approved through our verification process and who falls into one of the eligibility groups above.

2. Information we collect

Information you give us directly

• Account information: full name, email address, phone number, date of birth, role (pilot, flight attendant, etc.), airline, base airport, pronouns.
• Profile content: bio, prompt responses, "intent" (networking, dating, friendship), what you're looking for.
• Verification photo: a photo you submit to confirm your eligibility (e.g., a photo of you in uniform, with crew identification, or other supporting documentation depending on your role). This photo is reviewed by Layover staff and is not shown to other users.
• Profile photos: images you upload to be shown on your profile.
• Messages: the content of messages you send to matched users.

Information collected automatically

• Location: when you grant location permission, the App detects the city and country you are currently in. We do not store your precise GPS coordinates — only the city, country, and (where derivable) the nearest IATA airport code. Location is used solely to suggest layover pins for the Rotation feature.
• Activity data: who you like, pass on, and match with; pins you drop; messages timestamps (not content beyond what you sent).
• Device data: device type, operating system version, app version, IP address (used briefly for security and abuse prevention; not retained long-term).

3. How we use your information

• To verify that you are eligible to use Layover.
• To create and maintain your profile and show it to other Verified Members.
• To match you with other Verified Members and enable messaging between matches.
• To show you which other Verified Members are in the same city via the Rotation feature.
• To protect the safety of our community: investigate reports of misconduct, harassment, fraudulent verification, or violations of our Terms of Service.
• To send you transactional notifications (account, security, matches, messages).
• To improve the App.

4. How we share your information

We do not sell your personal information.

We share information only in these limited situations:

• With other Verified Members: your name, profile photos, bio, role, airline (if you choose), prompts, and active layover pin are visible to other Verified Members in line with your account settings.
• With service providers we rely on to operate the App:
  • Supabase, Inc. hosts our database, authentication, and storage. Your data is stored on Supabase's infrastructure (which uses Amazon Web Services).
  • Expo / Apple / Google for app distribution and push notifications.
  These providers are contractually required to protect your data and use it only for the services they provide to us.
• For legal reasons: if we are required to disclose information by law, a court order, or to protect the safety of users.
• In a business transfer: if KYC Collective LLC is acquired or merges with another company, your data may transfer to that successor entity (you'll be notified).

5. How long we keep your data

• Active accounts: we keep your data as long as your account is active.
• Deleted accounts: when you delete your account, we delete your personal information within 30 days. We may retain a small amount of data longer where required by law (e.g., to enforce our Terms of Service or comply with tax or fraud-prevention obligations).
• Verification photos: deleted within 30 days of account deletion, or immediately upon request if verification has already completed.
• Messages: remain visible to both participants until one of you deletes the conversation or your account.

6. Your rights

Everyone

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to fix inaccurate information (or just edit your profile in-app).
• Deletion: ask us to delete your account and personal data.
• Withdraw consent: turn off location detection in the App or in iOS Settings any time.

If you live in California (CCPA / CPRA)

You have the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, the right to opt out of "sale" or "sharing" of your personal information (we do not sell or share for advertising), and the right not to be discriminated against for exercising these rights. To exercise these rights, email support@layoverglobal.com.

If you live in the EU/UK (GDPR / UK GDPR)

You have the rights of access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing your personal data is your consent (which you give by creating an account) and our legitimate interest in operating a safe community for aviation professionals. You can lodge a complaint with your local data-protection authority if you believe we have mishandled your data.

7. Reports and moderation

If another Verified Member behaves inappropriately or violates our Terms of Service, you can report them in two ways:

• In-app: tap the report icon on the user's profile or in your chat thread with them.
• Email: send a description of what happened (including screenshots if relevant) to support@layoverglobal.com.

When a report is filed:

• We review the report within 72 hours in most cases.
• We may review the reported user's messages, profile, and verification photo as part of the investigation.
• Depending on severity, we may issue a warning, restrict features, temporarily suspend, or permanently remove the reported account.
• We do not share the reporter's identity with the reported user unless required by law.
• Decisions made in moderation are final at our sole discretion.

Emergency situations. If you are in immediate danger or believe a crime has been committed, contact your local emergency services first (911 in the United States). Layover is not a substitute for law enforcement. After contacting authorities, please also email us so we can take action on the offending account.

8. Security

We use industry-standard security practices, including encrypted connections (HTTPS/TLS), encrypted storage of credentials, row-level security in our database, and signed time-limited URLs for photo access. No system is perfectly secure, but we take reasonable measures to protect your information.

9. Children's privacy

Layover is not for anyone under 18. We do not knowingly collect personal information from children. If you believe we have collected information about a minor, contact us immediately and we will delete it.

10. International users

Layover is operated from the United States. If you use the App from outside the US, your information will be transferred to and processed in the US, where data-protection laws may differ from those in your country.

11. Changes to this Policy

We may update this Policy from time to time. Material changes will be communicated through the App or via email. Continued use of Layover after a change means you accept the updated Policy.

12. Contact

Questions or requests? Email support@layoverglobal.com, or write to us at:

© 2026 KYC Collective LLC. All rights reserved.